Question 1

Is Evntbl an event planner?

Accepted Answer

No — Evntbl is a vendor marketplace. We're a directory of vetted Los Angeles vendors with AI-assisted matching built in, funded by a 10% vendor commission. You book directly, the platform coordinates, and you never pay a planner fee.

Question 2

How is Evntbl different from Thumbtack or The Bash?

Accepted Answer

Those platforms are lead-gen directories — vendors pay to get contacted, customers do all the coordination. Evntbl is a managed marketplace: we coordinate the event through the platform, hold payments in Stripe escrow until 4 days after, and charge vendors a 10% commission instead of per-lead fees.

Question 3

What does the 10% vendor commission include?

Accepted Answer

AI-assisted coordination for every booking, Stripe escrow infrastructure, customer support, and platform-managed messaging. Vendors pay 0% on their first 3 bookings through Evntbl. Customers pay nothing — ever.

Question 4

How does the escrow work?

Accepted Answer

When you book, your payment goes into a Stripe escrow account. Vendors are paid 4 days after your event — not before. If a vendor cancels or doesn't show, your funds stay protected and we handle refund or replacement.

Question 5

Do customers pay any fees?

Accepted Answer

No. Zero customer fees, ever. The platform is funded entirely by the 10% vendor commission. What you see as the vendor's price is what you pay.

Question 6

Is Evntbl available outside Los Angeles?

Accepted Answer

Not yet. Evntbl is LA-only by design. Private events are hyper-local — vendor relationships, venue logistics, substitutions — so we'd rather be the default in one city than spread thin across five. Expansion comes after LA density.

Question 7

What does the AI actually do?

Accepted Answer

Today, the AI helps you find the right vendors for your event, surfaces transparent pricing, and guides you through booking. After booking, the platform coordinates payments, messaging, and logistics through one dashboard. Live event coordination and automated timelines are rolling out progressively.

Question 8

How are vendors vetted?

Accepted Answer

Every vendor on Evntbl meets a minimum rating threshold, has verified reviews, a portfolio on file, insurance documentation where applicable, and a physical presence in Los Angeles. No pay-to-list, no drop-shipped profiles.

Question 9

What types of events does Evntbl handle?

Accepted Answer

Private events in Los Angeles — birthdays, anniversaries, dinner parties, corporate mixers, baby showers, engagement parties, holiday parties, and similar. Weddings and multi-day productions aren't yet the focus — those still benefit from a human planner for high-stakes family dynamics and edge cases.

Question 10

What happens if a vendor cancels or doesn't show up?

Accepted Answer

Your payment is held in Stripe escrow, so you're never out of pocket. We handle vendor replacement or full refund per the cancellation policy. Vendors who cancel close to event date are flagged and removed from the platform after repeated issues.

Question 11

How does Evntbl compare to hiring an event planner?

Accepted Answer

Planners typically charge $2,000–$15,000 flat or 15–20% of your budget — they're a different service category. Evntbl is a vendor marketplace with zero customer fees, AI-assisted matching, and Stripe escrow. Where a planner is the right call: high-emotion events like weddings, complex family dynamics, bespoke aesthetic curation. Where Evntbl is the right call: transparent vendor pricing, instant availability, escrow protection, and direct vendor relationships without markup.

Question 12

What's the cancellation policy?

Accepted Answer

More than 7 days before the event: 100% refund. Between 48 hours and 7 days: 90% refund. Less than 48 hours: 50% refund. Full details at /legal/refund.

HowEvntblworks

Seeaprice.Bookavendor.Havethenight.

What you get with Evntbl

How the AI coordination works

How escrow works

What the 10% commission covers

Plan your LA event with Evntbl